APPROACH
We spoke to HOD's of each department and conducted 10 workshops that encompassed all 14 departments. Each workshop was designed to understand and learn more about processes, bottlenecks and other issues that hinder the streamlining of all operations. We identified problem areas in the life cycle of the documents and suggested solutions to combat the same. Our goal was to map-out the areas that require DMS interventions and introduce a suitable DMS into the fray to ensure the best possible outcome.